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How e2beet Handles Your Personal Data

This privacy policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our platform.

Account data kept securebKash, Nagad, Rocket payment data protectedYour right to request data accessClear data retention termsContact us to update your details
e2beet How e2beet Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply SSL encryption across all data transmissions on the platform — this covers everything from your account login to your bKash deposit confirmation. Your account password is stored in a hashed format; we never store it in plain text. Data retention periods vary by data type: transaction records linked to Nagad, Rocket, or bKash payments are held for a defined compliance period, while session logs are purged on a rolling schedule. You can request deletion of non-essential data at any time through our support channels.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from your browser settings at any time.

Payment Data Security

Your bKash, Nagad, and Rocket transaction details are passed only to the payment processor completing that transaction. We do not store full wallet credentials on our servers.

Account Access Controls

Every login to your account triggers an OTP verification step to your registered mobile number. This prevents unauthorised access even if your password is compromised.

Data Retention and Deletion

We hold your account data while your account is active and for a set period after closure. Once the retention period ends, personal data is deleted from our systems unless legally required otherwise.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, our support team handles privacy requests directly. You can reach us through the channels below. We aim to respond to all privacy-related queries promptly, and we will confirm receipt of your request before we begin processing it.

Live Chat Open the live chat widget from your account dashboard to raise a privacy request. A support agent will log your request and confirm next steps.
Email Support Send your privacy request by email through the contact address listed in your account settings. Include your registered mobile number for faster account matching.
Account Help Centre The Help Centre inside your account has a dedicated privacy section where you can submit a data access or correction request directly through a structured form.

Common Questions About This Privacy Policy

Below are the questions we hear most often about data rights, account privacy, and how we handle the information linked to your account and payments. If your question is not here, reach us via live chat or email through your account settings.

We collect your name, mobile number, and the wallet details you use for bKash, Nagad, or Rocket transactions. Device and session data is also collected automatically for security purposes.

Yes. Submit a data access request through the Help Centre inside your account or via email support. We will confirm receipt and provide your data within a reasonable timeframe.

We share data only with the payment processors handling your bKash, Nagad, or Rocket transactions, and only the minimum required to complete the transaction. We do not sell personal data.

Transaction records are kept for a defined compliance period after each transaction. Account data is retained while your account is active and for a set period post-closure, then deleted.

Contact us via live chat or the email address in your account settings. State clearly what you want corrected or removed. We will confirm the action taken once your request is processed.

This policy applies to all account data we collect. However, your ability to use our platform depends on your local law and eligible region. Check whether access is permitted in your location.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.